Our Promise
Return Policy
7-Day Return Window
Unopened, sealed bottles may be returned within 7 days of delivery. Please contact our concierge before sending anything back.
Hygiene Exclusions
For hygiene and authenticity reasons, opened, sprayed or used bottles cannot be returned or refunded.
Damaged or Wrong Items
If your order arrives damaged or incorrect, message us within 48 hours with photographs and we will replace it at our expense.
Refund Timelines
Approved refunds are issued to the original payment method within 7 business days of receiving the returned item.
Last updated: June 2026